Privacy Policy

Last updated March 11, 2026

This Privacy Notice for Episteme BV (doing business as Massimo Gelato) ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
• Visit our website at https://www.massimogelato.nl or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for how your personal information is processed. If you do not agree with our policies, please do not use our Services. If you still have questions, please contact us at info@massimogelato.nl.

SUMMARY OF KEY POINTS

What personal information do we process?
We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

When and with whom do we share personal information?
We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?
We have organisational and technical processes and procedures to protect your personal information, but no system is 100% secure.

What are your rights?
Depending on where you live, you may have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way is by submitting a data subject access request or contacting us.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information you voluntarily provide when you express interest in our products or Services, participate in activities, or otherwise contact us.
Sensitive Information: We do not process sensitive information.
You must provide true, complete, and accurate information and notify us of any changes.
Information automatically collected
In Short: Some information — such as IP address, browser, and device characteristics — is collected automatically.
We automatically collect device and usage information, such as IP address, browser type, device data, operating system, language, referring URLs, usage patterns, and other technical details.
We also collect information through cookies and similar technologies.
Examples of automatically collected data include:
• Log and Usage Data — such as IP address, device information, browser type, pages viewed, actions taken, error reports, timestamps.
• Device Data — such as device type, OS, hardware model, carrier, configuration, location.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
This may include mailing addresses, job titles, emails, phone numbers, IPs, social media profiles, behavior data, and more.

2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services; communicate with you; ensure security; and comply with laws. We may also process information with your consent.
Examples include:
• Providing and improving Services
• Responding to inquiries
• Sending marketing communications
• Preventing fraud
• Saving or protecting vital interests

3. WHAT LEGAL BASES DO WE RELY ON?
In Short: We only process your personal information when we believe it is necessary and have a valid legal basis (consent, legal obligation, contract, legitimate interests, vital interests).
Legal bases include:
• Consent
• Legal obligations
• Vital interests
We act as data controller under GDPR.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We share your information in specific situations and with specific third-party categories.
Examples of third parties:
• Social networks
• Website hosting service providers
We may also share information during business transfers such as mergers or acquisitions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes, we may use cookies, web beacons, and pixels to collect and store information.
We also allow third-party analytics and advertising cookies.

6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: As long as necessary for purposes outlined unless otherwise required by law.
When no longer needed, we delete or anonymise your data.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: Through organisational and technical safeguards — but no system is perfectly secure.
Transmission of personal data is at your own risk.

8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: No. We do not knowingly collect data from children under 18.
If collected unintentionally, we will delete it.

9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions (EEA, UK, Switzerland), you have rights including:
• Access
• Correction
• Deletion
• Restriction
• Portability
• Objection
You may file complaints with your regional Data Protection Authority.
You may withdraw consent at any time.

10. DO-NOT-TRACK FEATURES
We do not currently respond to DNT browser signals due to lack of an established standard.

11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes. We will update as needed to comply with laws.

12. HOW CAN YOU CONTACT US?
Email: info@massimogelato.nl
Post:
Episteme BV
Jan Hazenstraat 15
Amsterdam, North Holland 1053 SJ
Netherlands