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Terms and Conditions

Welcome to Massimo Gelato. By accessing or using our services, you agree to comply with the following terms and conditions. If you have any questions, you can contact us via mail at: info@massimogelato.nl.

General terms and conditions

1 - Applicability of these Terms and Conditions

  • These terms and conditions govern all offers, proposals, and assignments between Massimo Gelato and you (the customer).
  • An assignment is considered established once the customer consents to the service.

2 - Services Provided

  • We offer a variety of Italian gelato, coffee and pastry products and related services.
  • All products are subject to availability and may change without notice.

3 - Pricing and Payment

  • All prices are listed in euros and include applicable taxes.
  • Payment must be made at the time of purchase via debit card, credit card, or other accepted payment methods.
  • If payment is made after invoicing, the customer must pay within fourteen days of the invoice date.
  • Massimo Gelato does not accept cash payments.

4 - Refunds and Returns

  • Due to the perishable nature of our products, we do not offer refunds or returns unless the product is defective or incorrect.
  • Contact us immediately if there is an issue with your order.

5 - Health and Safety

  • We adhere to strict health and safety regulations.
  • If you have any allergies or dietary restrictions, you must inform our staff before placing your order.

6 - Proposals and Offers

  • All our offers and proposals are non-binding unless explicitly agreed upon in writing.
  • Each offer or proposal pertains solely to the specified assignment.
  • If the client supplies information, we assume its accuracy.

7 - Execution of the Assignment

  • Massimo Gelato will perform the assignment to the best of its abilities.
  • The customer must provide all necessary information in a timely manner.
  • Delays caused by missing information may result in additional costs.

8 - Changes in the Assignment

  • Changes must be agreed upon in writing.
  • Prices and execution time may change accordingly.
  • Massimo Gelato may refuse changes that affect quality or quantity.

9 - Suspension or Dissolution

  • Execution may be suspended due to force majeure.
  • Assignments may be canceled if execution becomes impossible.
  • Failure to meet obligations may result in suspension or cancellation.

10 - Privacy Policy

  • We respect your privacy.
  • See our Privacy Policy for details.

11 - Liability

  • Massimo Gelato is not liable for indirect or consequential damages.
  • Liability is limited to the cost of the product purchased.

12 - Changes to Terms

  • We reserve the right to modify these terms.
  • Changes take effect upon publication.

13 - Governing Law

  • Dutch law applies.
  • Disputes are handled by the courts of Amsterdam.

Workshop Terms and Conditions

1. Registration and Payment

  • Participants must register via the official registration link.
  • Full payment is required at registration.

2. Cancellation and Refund Policy

  • Organizer cancellation results in a full refund.
  • Cancellations 48 hours in advance receive a full refund.
  • Later cancellations are non-refundable.

3. Content and Schedule

  • Content or schedule may be modified if needed.
  • Participants will be notified of major changes.

4. Participant Conduct

  • Professional behavior is required.
  • Disruptive participants may be removed without refund.

5. Liability and Safety

  • Participants are responsible for their own safety.
  • The organizer is not liable for injury or loss.

6. Intellectual Property

  • All materials remain property of the organizer.
  • Reproduction without consent is prohibited.

7. Privacy and Data

  • Data is used solely for workshop administration.
  • Data is not shared without consent.

8. Photography and Recording

  • Photos and videos may be taken for promotion.
  • You may opt out in writing before the event.